We work with both customers who wish to implement Microsoft Dynamics CRM and Microsoft Partners who are implementing CRM for themselves or for their customers.

CRM System Design and Implementation
We can assist in the design of the entire CRM system or just parts of it, including:

• Infrastructure requirements
• Customization
• Deployment strategies
• Maintenance
• Custom development

Remote Installation Services
Thanks to the power of the Internet, we can assist with your CRM installation from a remote location by connecting to your system using one of several remote connection tools.

Remote Diagnostics and Troubleshooting
Have you run into an issue with CRM that you can't resolve? If so, then maybe we can help. Using a variety of remote connection tools, we can connect to your CRM server via the Internet to review your issue and attempt corrective actions.

Custom Solution Development
Microsoft Dynamics CRM is one of the most extensible applications on the market today. CRM-based solutions can range from the very minor: adding custom fields to existing entities and creating new entities; to the major: creating custom components that work within the CRM Workflow system or which modifies data as it is processed within CRM ( Callout ).

Have you discovered or created a process that will increase the productivity of your CRM users if only you could create a custom CRM Workflow Assembly or a CRM Callout? 

Not really sure what Workflow Assemblies and Callouts are, but you would like to explore automating CRM to make you and your staff more efficient?

We can help in both of these instances. Since the release of Microsoft Dynamics CRM 3.0, we have specialized in increasing the CRM value proposition by utilizing the CRM API to enhance basic CRM functionality.

Staff Augmentation
Are your existing personnel stretched thin at the moment but you need to have someone work with CRM in some capacity? We can help by filling the gaps in your staff to accomplish your objectives.

"What If" and "How Do I" Scenarios
One of the most interesting aspects of deploying a CRM system is to examine your existing processes and determine how CRM can make your personnel more productive. In a round-table-style discussion, we can discuss your ideas, designs, and problems and determine the best method for extending CRM to make your needs a reality.