I am new to the company, customer, or project and I need to know everything I can about the Dynamics CRM configuration.

No problem. Do these steps:

  1. Run SnapShot!
  2. Select all options.
  3. Check the Pack and Go checkbox on the ribbon.
  4. Click the Create button.
  5. Go get yourself a cup of coffee.
  6. When you get back, plus or minus a few minutes, your Dynamics CRM system will be fully documented and all of the files zipped for easy transport via email or thumb-drive.